the Soft Top® Luxe Kettle (Olive Tapenade)

Shipping & delivery

Standard delivery

A$15.00 per order for standard delivery within Australia, including orders containing multiple items. No free-shipping threshold, remote-area surcharge or separate bulky-item surcharge is added to this rate.

Order processing

1–2 business days, Monday–Friday, excluding Victorian public holidays.

Estimated arrival

Standard transit: an estimated 2–15 business days after dispatch across Australia. Allow an estimated 3–17 business days in total, including handling. Regional and remote destinations may take toward the upper end of this range. Estimates are not guaranteed delivery dates.

Returns & refunds

Change-of-mind window

30 calendar days from the date you receive the product.

Eligible items

Items must be unused, unactivated, undamaged and complete with original packaging, seals, accessories and included documentation. Opened in-ear headphones and personal-care or hygiene products are excluded from voluntary change-of-mind returns. Sale items follow the same policy. Faulty or incorrectly supplied products are assessed separately under Australian Consumer Law.

Return costs

The customer pays return postage for a change-of-mind return. Original outbound delivery is not refunded for change of mind. No restocking fee. For a confirmed fault, incorrect item or transit damage, we cover reasonable return costs and arrange collection of bulky items where required.

Your Australian Consumer Law rights are separate from the change-of-mind policy.

Payment information

Prices & order total

Prices are shown in Australian dollars and are the total product prices, including any applicable GST. No additional GST is added at checkout. Standard delivery is shown separately before an order is placed. This statement does not assert a GST registration status.

Payment options

Available payment methods and the final order total are shown at checkout.

Fees

No card surcharge or subscription fee is charged by AllienCP. Any currency-conversion or overseas-transaction fee imposed by your bank is outside our control.