LET’S TALK

Contact

Product questions, orders, returns and privacy requests.

Last updated: 10 October 2026.

Talk to AllienCP

Phone +61 468 247 107. Support hours: Monday–Friday, 9:00 am–5:00 pm, Australia/Melbourne time (AEST/AEDT), excluding Victorian public holidays.

Email: [email protected]

Response target: We aim to respond within 1–2 business days.

Business details

StoreAllienCP
ABNABN: 67 743 554 244
Business address112 Boundary Rd, Braeside VIC 3195, Australia
Websitehttps://aliencp.com
Online orders are delivered. Public collection and unarranged visits are not available. Return parcels must follow the returns process.

Help us find your order

For an order enquiry, provide your order number, the name used on the order and the delivery postcode. For a product question, provide the product link or exact model. For damage or a fault, describe the issue and keep relevant photos and packaging where available. Do not send passwords, full card numbers or security codes.

Returns and complaints

Return address: AllienCP Returns, 112 Boundary Rd, Braeside VIC 3195, Australia.

Please contact support before returning a parcel so we can provide safe packing instructions and match it to your order. See Returns & refunds. The contact-first process does not remove your consumer-guarantee rights.

For a complaint, describe the problem, the order involved and the outcome you seek. We aim to acknowledge complaints within 2 business days and respond within 30 days. If further assessment is needed, we will keep you informed.

Privacy requests

AllienCP Privacy Contact, [email protected]; +61 468 247 107; 112 Boundary Rd, Braeside VIC 3195, Australia.

Our privacy policy explains access, correction and complaint options.

BEFORE YOU ORDER

A little help.
Right here.

Meet AllienCP
A GOOD CHOICE

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